In order to continuously improve the service quality of the scenic spot and create a high-quality tourism experience, Guifeng Mountain Scenic Spot organized a three-day spring staff service skills improvement training from April 8 to 10 on the occasion of the arrival of the 2025 flower viewing season. This training is based on the service standards of 5A scenic spots, and comprehensively improves the professional quality and service level of employees through systematic curriculum Settings.
The training courses are rich and comprehensive, covering many aspects such as scenic spot knowledge, tourist consulting service skills, safety knowledge exercise, new media operation, and service etiquette norms. Among them, the scenic spot characteristic gesture dance training through lively and interesting interactive teaching, so that employees have mastered the unique welcome way; The course of "Quality Rating Standards for Tourist Attractions" deeply interprets the latest requirements of the new national standard in terms of service quality and facility construction, and helps employees accurately grasp the service standards of 5A-level scenic spots.
Through this training, the service awareness and service skills of scenic staff have been comprehensively improved. Guifeng Mountain Scenic Spot will continue to uphold the service concept of "tourists first", continuously improve the service level through regular training, create a more comfortable, safe and pleasant travel experience for tourists, and strive to create a 5A quality scenic spot that satisfies tourists.
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