In order to comprehensively improve the service quality of the scenic spot and create a professional service team, on March 27, Guifeng Mountain Scenic Spot organized all employees to carry out service skill improvement training. The training focuses on the improvement of service quality, work discipline, code of conduct, civilized language and the latest national standards, aiming to help employees master more professional service skills and provide tourists with a better and more intimate travel experience.

The training focuses on the combination of theory and practice. Through policy interpretation, case analysis, interactive teaching and other methods, employees can deeply understand the service standards of 5A-level scenic spots. From daily code of conduct to civilized language, from work discipline to the latest national standard changes, the course content fully covers service details to ensure that every employee can standardize operation and serve warmly in actual work.

As a newly upgraded 5A scenic spot, Guifeng Mountain always puts tourist experience in the first place. Through this training, all employees further clarified the service standards and improved their professionalism. We will use more standardized service process and more enthusiastic service attitude to create a better tour experience for tourists.