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Sprint 5A in action and further improve service skills - Guifeng mountain scenic spot will carry out

作者:Guifeng mountain scenic spot 发布时间:2021-07-26 12:21 阅读量:284


In order to go all out to create a national 5A scenic spot, Macheng Guifeng mountain tourism operation and Management Co., Ltd. not only accelerated the improvement of hardware facilities of Guifeng mountain scenic spot, but also comprehensively carried out a series of training activities to continuously improve the comprehensive service level of the scenic spot by strengthening the improvement of staff service level and post skills. From July 22 to July 23, 2021, Guifeng mountain scenic spot organized a two-day 5A creation service skill improvement training. Hu Zaiqi, manager of Guifeng mountain scenic spot, and all on-the-job employees of the scenic spot participated in the training.


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At the opening meeting, Hu Zaiqi, manager of Guifeng mountain scenic spot, expressed the importance and expectation of the scenic spot for the training. He stressed that this year is a sprint year for the establishment of 5A in Guifeng mountain scenic spot. All employees should compare various standards of 5A creation, find gaps and weaknesses in work practice, enhance work skills, set a new benchmark for 5A creation, and start again after achieving goals and tasks.


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In this training, the scenic spot hired professional training teachers to explain professional knowledge and impart standard service skills to the employees. The courses cover tourism service etiquette, 5A scenic spot standards, scenic spot safety management and other knowledge contents; The person in charge of the safety management department of the transportation and investment Dabie Mountain company is also invited to guide the safety production management of the scenic spot.


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The two-day promotion training adopts the method of "centralized teaching + on-site practice", which has rich content and strong pertinence. Not only let the staff of the scenic spot understand the tourism dynamics under the current environment and the development situation and potential of the scenic spot in the future, but also let everyone clearly see the direction that needs to be paid attention to and improved in the process of creating a 5A scenic spot, which further enhanced the service awareness of all staff and improved the service skills and service level of all staff, It has laid a solid foundation for Guifeng mountain scenic spot to create a national 5A scenic spot.


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